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The greatness of an institution always begins with people. - Jim Collins

Last spring RUSO Regents Connie Reilly, Mark Stansberry and I, joined more than 1000 higher education leaders to attend the Association of Governing Boards of Universities and Colleges National Conference. The keynote speaker author Jim Collins presented his monograph "Good To Great and the Social Sectors -- Why Business Thinking Is Not The Answer." Collins explained that while the business and social sectors have different missions, they are identical in exhibiting the qualities of a great organization. "A great organization is one that delivers superior performance while making a distinctive impact over a long period of time." For a business, financial returns are a legitimate measure of

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